FACT: Delivering excellence and extraordinary client service experiences are the result of training, systems and accountability
Today, having your own in-house Skill Certification Program is a non-negotiable.
Delivering service excellence is about creating consistency in every area of your salon/spa. You will leave with the knowledge and tools to build a complete Team Service and Skill Certification program at all levels — from service providers and support staff to front desk/guest services.
This training will help you create a noticeable, measurable and marketable point of difference over your competition...and will enable your team to provide clients with a "WOW" factor on every visit.
You will learn:
Who should attend:
Any person/team that is looking for the key point of difference for their company. This class is geared to building a Service and Skill Certification program from the ground up. Company size does not matter.
Contact: Joanne Davies
Email: [email protected]