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High-Performance Front Desk Training in Canada
Date: July 25 - 26, 2010
Time: 9:00 am - 5:00 pm
Where: Artist Choice
3253 Lakeshore Blvd West
Toronto, Ontario
High Performance Front-Desk Staff Training
Date: August 8 - 9, 2010
Time: 9:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT
The Strategies Incubator
Date: September 12 - 15, 2010
Time: 8:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT
Managing for Results
Date: September 26 - 28, 2010
Time: 9:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT
2011 Salon/Spa Game-Planning Retreat
Date: October 3 - 5, 2010
Time: 9:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT
High Performance Front-Desk Staff Training - San Francisco
Date: October 17 - 18, 2010
Time: 9:00 am - 5:00 pm
Where: San Francisco Institute of Esthetics & Cosmetology
1067 Folsom St., Suite 200
San Francisco, CA 94103
The Strategies Incubator
Date: November 7 - 10, 2010
Time: 8:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT
Incubator Grad One
Date: February 27 - March 2, 2011
Time: 9:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT
Incubator Grad Two
Date: June 5 - 8, 2011
Time: 9:00 am - 5:00 pm
Where: Strategies Business Academy - Centerbrook, CT

Strategies Business Series 4.0 - Session 1 of 4

Date: May 16 - 18, 2010
Time: 9:00 am - 5:00 pm
Location: Strategies Business Academy - Centerbrook, CT

For: Owners & managers (Recommended to be Incubator graduate)

Single attendee: $3600.00
1 attendee(s) from same business: $3600
Each additional attendee after 1 attendee(s): $1795.00
Seats:




BSG/CosmoProf Customers and PBA Members: Save 10% off your tuition! Call 800.417.4848 for details.

No Compromise — It's a leadership mantra that Neil Ducoff first articulated over ten years ago while teaching The Strategies Incubator. Since then, "no-compromise leadership" has evolved into a revered business philosophy and a best-selling business book. Now, in Strategies Business Series 4.0 (SBS 4.0), Strategies presents the most in-depth exploration of the thinking and behaviors that drive the four business outcomes as the "no-compromise leadership" philosophy is firmly-woven into the new curriculum.

The new SBS 4.0 is unique in that it focuses squarely on the thinking and behaviors that drive each of the four business outcomes. This approach not only targets the systems themselves, but also challenges your role as a no-compromise leader to ensure that constant momentum never wavers.

Here's how SBS 4.0 works: Each of the four three-day sessions focuses on one specific business outcome. Using a highly-interactive format, you will access and grade your company's performance within each outcome using criteria defined in the "Big Eight Drivers" from Neil Ducoff's No-Compromise Leadership book. It's incredibly powerful ... and a ton of fun. These "Big Eight Drivers" are as follows:

  1. Culture: The collective behavior of the company.
  2. Sense of Urgency: The energy that drives performance and growth.
  3. Critical Numbers: Numbers that, if changed, have a profound impact on the company.
  4. Information Flow: Top down, bottom up — everyone knows the score.
  5. Teamwork: The heartbeat of the company that gets the job done.
  6. Innovation: Stay out of the box.  Do it better, faster, cheaper.
  7. Systems: The procedures and structure to produce the right results.
  8. Accountability: Delivering what was promised — when it was promised.
Pre-requisite: You must be a graduate of the Strategies Incubator to attend this program.

Session One: May 16 - 18, 2010
Productivity
The productivity business outcome is all about doing the work of the business — and executing that work in the most efficient and timely manner possible to the highest no-compromise standards.

Productivity is the energy that drives business results. It's about getting things done.

Session Two: July 11 - 13, 2010
Profitability
The profitability business outcome is all about achieving predictable cash flow and bottom line profitability — and doing so with the highest level of no-compromise financial accountability at all levels of the company.
 
Profitability is simply a way to keep score.

Session Three: August 29 - 31, 2010
Staff Retention
The staff retention business outcome is all about creating a dynamic and empowering culture to attract and retain the best employees — and doing so with no-compromise leadership, open communication, integrity and respect.
 
Staff Retention is a true measure of leadership effectiveness.  Great staff retention drives productivity by minimizing disturbances in your workforce. This in turn drives profitability by improving output and efficiency while minimizing the costs associated with employee turnover.

Session Four: October 24 - 26, 2010
Customer Loyalty
The customer loyalty business outcome is all about delivering extraordinary service, quality and value to achieve maximum client retention — and doing so with a no-compromise passion to be nothing less than world-class.
 
Customer loyalty is the acquisition and retention of customers.

Free Online SBS 4.0 Preview
Click here --> View the SBS 4.0 preview, hosted by Certified Strategies Coach, Leslie Rice (4 minutes)

Hotels (off-site):
  • Captain Stannard House - 860.399.4634
  • The Griswold Inn (B&B) - 860.767.1776
  • Saybrook Point Inn - 860.395.2000 or 800.243.0212
  • Water's Edge Inn & Resort - 860.399.5901 or 800.222.5901
  • Westbrook Inn - 800.342.3162
Strategies Training Center
40 Main St.
Centerbrook, CT 06409
Air travel: Bradley International Airport - Hartford, CT

Payment plan available. Please call Joanne Davies at 800.417.4848 x 202 for details.

Contact: Joanne Davies
Email: joanne@strategies.com
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