Fast Forward

The Salon/Spa Industry's Definitive Business Management Reference Guide

Growing a salon or day spa today is akin to venturing through a minefield of historically inefficient business practices and beliefs. Yesterday's success strategies seem tired and rusty in today's rapid-fire, change-everything-now business climate.

Fast Forward is your map - a pathway through the fog of growing a salon/spa business. It's a collection of keys to open the doors of productivity, efficiency and performance. It's a catalyst to ignite the energy to break through the chaos and confusion that are the ever-present partners of change and forward progress.

• Proven, workable business building solutions
• A timeless reference guide to manage all areas of business
• Written in familiar salon/spa language
• Self-help tests, worksheets and to-do lists, comprehensive charts and guides
• Created by the most respected business minds in the professional beauty industry.

• U.S. Salon and Spa Trends
• Maximizing Your Human Resources
• Leadership
• Front Desk Strategies
• Moving Towards "True Quality"
• Client Retention
• Service Marketing & Sales
• Retailing Like the Pros
• Public Relations
• World-Class Customer Service
• Salon & Spa Numbers Made Easy
• Compensation Strategies
• Taxes: A Fact of Business Life
• Personal & Interpersonal Motivation