Culture shifts live or die with clarity and information flow

information_flow2I’ve witnessed more attempted culture shifts during which the leader charges off in a new direction only to discover that his culture is still locked on the old heading. That occurs when employees lack the clarity on why the company changed course. There […]

Death, Taxes and 1099

death-taxesThere was a “lively” thread on Strategies Idea Exchange forum on Facebook. A group member posted, “I just spoke to an owner who files a 1099 for her staff, but doesn’t call it ‘rental’. She lets stylists make their own schedules, she provides products and all services […]

Into the heart of Compensation Systems design

compensation_designIn its most simplistic state, a compensation system buys time from an individual performing work. That’s the easy part; everything beyond this point becomes progressively more complicated. Can the individual perform the work and deliver on expectations? Can the individual fit the company’s unique culture? Does the […]

By |February 2nd, 2015|Compensation, Leadership, Monday Morning Wake-Up, No-Compromise Leadership, Staff Retention|Comments Off

When you are committed to going for it

committedIt starts as a “what if” vision of the possibilities awaiting you … if you commit to go for it. What is “it”? “It” could be your career, your company or an accomplishment that is profoundly personal and meaningful to you. The “what if” vision may take years to achieve, or […]

The damned if you do, damned if you do not hiring decision

hiring_dilemma2The situation: Revenues are falling flat and the company is missing its monthly goal more often than not. It’s not that the company is doing poorly; it’s just stretched financially. Your company has reached an awkward stage where it needs to hire someone with a specific skill […]

The ultimate leadership wish list

leadership_definedIn its most distilled state, leadership is about getting to a better place. It is about leadership of the self, leadership of other people, leadership of processes, and leadership of resources. At a deeper, cerebral level, leadership is purely about shaping the disciplines of thinking and behavior. […]

By |January 12th, 2015|Leadership, Monday Morning Wake-Up, No-Compromise Leadership|Comments Off

When the unthinkable happens

lightning_strikeBeing in the coaching business for over 22 years, distress calls from owners are all too commonplace. They come by phone, email, text message, Facebook Messenger … and at presentations and seminars with a conversation that begins with, “Can I talk to you privately?” Most often, it’s […]

By |January 5th, 2015|Monday Morning Wake-Up|3 Comments

Twelve No-Compromise Resolutions for 2015

fresh_startAs we wrap up 2014, it’s the perfect time for business leaders to reflect on the year’s accomplishments, ponder the lessons from challenges overcome, and look to the New Year with anticipation, confidence and determination. It’s also a time to address those patterns of behavior that, much […]

By |December 29th, 2014|Leadership, Monday Morning Wake-Up, No-Compromise Leadership|1 Comment

80% of your 100% is still 80%

comfort_zoneWhat does “giving it your all” really mean? When you ask your team to give 110% effort, do you really get that 110% … or do you get 100%, 80% or less? When you tell an employee, “Do your best,” are you setting yourself up for disappointment? […]

By |December 22nd, 2014|Monday Morning Wake-Up|Comments Off

Delivering excellence is more than a choice

excellence_choiceExcellence is a beautiful thing to behold, but what is it? It is that rare state when all things converge flawlessly into a product, service or experience. It is the culmination of innovation, fierce attention to detail, finely honed systems, discipline and accountability to a desired end […]